Privacy Policy

What we collect

Anonymous diagnostics, and nothing else. Versions up to 2.0.x collected nothing at all.

Whatever the diagnostics setting, we never collect:

• No personal information
• No animations, frames, layers, or media you create with the app
• No project names, file names, or file paths
• No advertising IDs or fingerprints

Anonymous diagnostics (on by default)

To fix bugs and see which export formats matter, the app collects anonymous diagnostics. This is on by default from version 2.1. Turn it off at any time in the Framevia Studio menu → "Share Anonymous Diagnostics." Switching it off takes effect immediately and stops all further transmission.

What is collected, while it is on:

• Crash reports — stack traces and technical state at the moment of a crash, so we can find and fix it.
• One usage event — when you export, we record the output format only (mov, mp4, gif or avi). Never the file's name, path, or contents, and never your artwork. This is the entire usage-analytics set; there are no other events.
• Standard app and device information collected automatically by Firebase Analytics — such as app version, operating-system version, device model, and country.
• A Firebase app-instance identifier — a random per-install ID generated by Firebase. It is not an advertising identifier, and it is not linked to you, since we have no accounts.

Processor. This data is processed on our behalf by Google Firebase (Firebase Crashlytics and Firebase Analytics). See Google's Firebase Data Processing and Security Terms and Privacy and Security in Firebase.

Retention. Data is retained according to Google Firebase's default retention periods: Analytics data for up to 14 months, and Crashlytics crash reports for approximately 90 days, after which Firebase deletes or aggregates it.

Separately, macOS itself may hand the app crash reports through Apple's MetricKit. Those are written to a file on your own Mac and are never transmitted — they exist so you can attach one to a support email if you choose.

What stays on your device

The following information is stored locally on your Mac and never leaves it:

• Projects. Animation files (.ad / .ad2) are saved wherever you tell the system Save dialog to put them, plus a working library inside the app's sandbox container at ~/Library/Containers/com.joytruepath.frameviastudio.mac/Data/Library/Application Support/Framevia Studio/.
• Preferences. Brush settings, recent and pinned projects, frame-strip zoom level, onboarding-seen flag, and similar in-app preferences live in your Mac's standard UserDefaults store.
• Autosave snapshots. NSDocument's standard autosave writes recovery copies next to your project files so a crash mid-edit doesn't lose work.

Permissions we request

Framevia Studio uses the standard macOS sandbox. It does not request any TCC (Transparency, Consent, and Control) permissions — no Camera, Microphone, Screen Recording, or Location. The only permission flow you may see is the standard system file-picker when you choose where to save or open a project.

Network usage

The app itself makes no outbound network requests during normal operation. The only times it opens a URL are:

• When you click Send Feedback or the support link in About — opens your default mail client to [email protected]
• When you click Help → Open Privacy Policy / Support — opens this website in your default browser
• When you click Check for Updates — opens the Mac App Store product page (updates are delivered through Apple, not through us)

Each of those actions is initiated by you. Apart from the anonymous diagnostics described above — which you can switch off — the app does not check for updates automatically or send any data to us. App Store updates happen through the Mac App Store, which Apple manages separately under Apple's privacy policy.

Third parties

The only third party is Google Firebase (Firebase Analytics and Firebase Crashlytics), used for the diagnostics described above and silent whenever that setting is off. We use no advertising network, no backend service of our own, and no other third-party SDK. The app runs in Apple's sandbox.

Some history, since it is easy to conflate: pre-v2.0 builds shipped a Google Analytics tracker for in-app product-interaction events, and v2.0 removed it entirely. Versions 2.0.x therefore contained no analytics SDK at all. Version 2.1 introduces the Firebase diagnostics described above — a deliberately smaller set (crash reports plus one export-format event), switchable off, and never touching your artwork.

Children

Framevia Studio is rated 4+ and is suitable for all ages. We do not knowingly collect personal information from anyone, including children. The diagnostics described above contain no personal information and can be turned off at any time in the Framevia Studio menu.

Changes to this policy

If we ever change the data practices described here, we will update this page and the "Effective" date at the top. Material changes will also be announced in the app's "What's New" sheet on first launch after the update.

Contact

Questions or concerns: [email protected]